The service procedure entails complete dismantling of the mechanism and ultrasonic cleaning of all the movement components, replacing any worn or defective parts as necessary. Where applicable the case and bracelet are ultrasonically cleaned and refinished, upon request, by our team of professional case restorers.

The mechanism is then rebuilt and electronically timed. The crown, glass and seals (where appropriate) are replaced and waterproof watches are tested for water-resistancy.

Once completed, the watch undergoes a 48 hour testing period in our Quality Control Department prior to despatch (via Royal Mail Special Delivery) along with a 12 month warranty.